We ship to nearly all countries in the world and welcome all international orders.
Shipping to the EU has now resumed but all parcels are likely to be charged local VAT rates on tea and a processing fee by your local postal service, as the EU have lowered the VAT threshold to 0EUR.
In addition, orders over 150EUR will be charged import duties at your local rate.
I am searching for a better option and will update the website as soon as I have one, until then please do expect to be charged VAT and processing fees on all EU orders.
Our postage rates are as follows:
All UK orders above £25 qualify for free shipping.
All EU orders above £40 (approximately $51.50 / €46.75) qualify for free shipping.
All non-EU orders (except USA) above £50 qualify for free shipping.
£3 flat rate shipping for all UK orders which are less than £25 in total
£4 for all EU orders which do not qualify for free shipping.
£4.50 for all non-EU orders (except USA) which do not qualify for free shipping.
£6 for all orders from USA (includes free tracking and expedited shipping)
Free shipping and Flat rate shipping options do not offer tracking.
For tracking, please select the tracked option at checkout.
All orders received from the UK will be sent via Royal Mail. Expect to receive within 2-4 working days of placing the order.
All International orders will be sent using Royal Mail's priority international service, the fastest available option.
International Delivery Speed:
Deliveries within the EU typically arrive within 3-4 weeks of despatch but can take up to 8 weeks.
Deliveries outside the EU typically arrive within 1-3 weeks of despatch but can take up to 4-6 weeks and possibly longer due to potential customs delays.
Royal Mail maintain a list of all the worldwide ongoing postal incidents which may result in a delay to your parcel.
Otherwise delays are often caused by the parcel being held up by customs which can cause delays of up to 10 weeks on occasion.
Country Specific Issues:
Brazil: Due to a high percentage of parcels to Brazil going missing, deliveries can only be sent at the buyer's risk
India: Indian customs regulations means we cannot send tea and all orders for delivery to India will be cancelled
Saudi Arabia: Saudi Arabian customs regulations means we cannot send tea and all orders for delivery to Saudi Arabia will be cancelled