Shipping info

Shipping

We ship to nearly all countries in the world and welcome all international orders, with the following shipping rates available:

UK Shipping:

Royal Mail 2nd Class (TRACKED):
FREE for orders of £30+
£3.30 for orders under £30

Royal Mail 1st Class (TRACKED):
£1.20 for order of £30+
£4.50 for orders under £30

Royal Mail Special Delivery by 1pm:
£7 for order of £30+
£10 for orders under £30

Priority courier:
£7 for order of £30+
£10 for orders under £30

USA Shipping:

Royal Mail International Priority (tracked):
£5 for orders of £50+
£8 for orders under £50

Fedex (tracked):
£10 for orders of £260+
£16 for orders of £120+
£22 for orders of £90+
£26 for orders of £60+
£28 for orders of £40+
£30 for orders under £40

EU Shipping:

**EU**

All parcels to the EU are likely to be charged local VAT rates on tea and a processing fee by your local postal service, as the EU have lowered the VAT threshold to 0EUR.

In addition, orders over 150EUR will be charged import duties at your local rate.

Royal Mail International Priority (tracked):
£5 for orders of £50+
£8 for orders under £50

Rest of the World Shipping:
Royal Mail International Priority (tracked):
£5 for orders of £50+
£8 for orders under £50

International Delivery Speed:
Deliveries within the EU typically arrive within 3-4 weeks of despatch but can take up to 8 weeks.
Deliveries outside the EU typically arrive within 1-3 weeks of despatch but can take up to 4-6 weeks and possibly longer due to potential customs delays.

Potential Delays:
Royal Mail maintain a list of all the worldwide ongoing postal incidents which may result in a delay to your parcel.
Otherwise delays are often caused by the parcel being held up by customs which can cause delays of up to 10 weeks on occasion.

Country Specific Issues:
Bulgaria: Customs have been rejecting parcels making it sadly it is no longer viable to ship to.
Brazil: Due to a high percentage of parcels to Brazil going missing, deliveries can only be sent at the buyer's risk.
India: Indian customs regulations means we cannot send tea.
Saudi Arabia: Saudi Arabian customs regulations means we cannot send tea.
Spain: Customs have been demanding huge fees making it not viable to ship to.